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Conflict Management in the Workplace, 3rd edition - How to manage disagreements and develop trust and understanding

Product Description
REVIEWS: “One of the best books I have read on conflict resolution in my 30+ years in the field.” Office of Mediation, The World Bank “…contains great ideas, simply explained.” Dr Pam Spurr, Psychologist and Life Coach, LBC Radio “Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration.” Sir John Harvey-Jones” AUTHOR BIOG: Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on ‘Winning Relationships in the Workplace’. They work with leading companies in Europe and the USA.


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Management and Leadership | Views: 21020 | Downloads: 1749 | Author: ebooks | Date: 05.10.2009 | Rating: 0.0/0 | Comments (1)

Excel for operations managementExcel M for Business and Operations Management
By John Barlow

Publisher: Wiley
Number Of Pages: 432
Publication Date: 2005-06-24
ISBN-10 / ASIN: 0470015098
ISBN-13 / EAN: 9780470015094
Binding: Paperback

Product Description:

Excel Models for Business and Operations Management, Second Edition, adopts a structured approach to management decision-making by integrating the activities of a manufacturing organization. The text is entirely assignment-based and uses Microsoft’s Excel software to develop over eighty models. Everyday examples from finance, marketing and operations management form the basis of the book’s ‘hands-on’ development models. As in the previous edition, the emphasis is on the practical implementation of real-world models rather than traditional theoretical concepts. The book’s learn-by-example approach helps to develop both analytical and mathematical skills by focusing on the formulation and building of business models.

New features in the second edition include

Finance models in a new chapter on investment analysis models
Job sequencing including a VBA routine for Johnson’s Rule
Multiplicative Holt-Winter’s model
All models and reference notes updated to the latest version of Excel
Excel Models for Business and Operations Management is ideally suited to intermediate and advanced undergraduate courses, as well as MBA courses, in business studies, finance, accounting, information technology, and operations management. It should be of interest to managers and analysts who want to develop their model-building skills.
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MS Office | Views: 13553 | Downloads: 2887 | Author: ebooks | Date: 07.03.2009 | Rating: 0.0/0 | Comments (0)

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